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Support & contact

Whether you're a rider with a question about a fare or a driver waiting on approval โ€” a real person on our team reads every message.

Reach us directly

How do I become a driver?

Tap "Drive with us" in the app, upload your license, insurance, and vehicle photos, and our team will review your application โ€” most approvals take 1โ€“3 business days.

I was charged for a ride I didn't take.

Email rydewithusbhs@gmail.com with your ride date and time and we'll look into it right away.

Is my payment information safe?

Yes โ€” all payments are processed securely and RydeWitUs never stores your full card details.

Messages go straight to our support inbox. We usually reply within one business day.